Neccton’s mentor software has been chosen by another primary European lottery operator to help keep their players safe from potential gambling harms.
Loteries de Catalunya – the only Spanish regional Lottery – has opted for mentor’s AI-driven real-time data analysis, which tracks possible problematic gambling behaviour. mentor works to help both players and operators to identify potential issues early, recognizing triggers such as a significant increase in deposit frequency, and alerting the operator while directly contacting the player, helping the end user make better-informed decisions.
mentor also includes modules for Fraud, AML and aCRM, so Neccton’s customers can solve many issues with a single supplier.
Neccton’s software is a result of over 15 years of academic research by Dr Michael Auer, company director and head of development. Dr Auer is regarded as a world leader in academic RG research, and mentor is the result of this work. Dr Auer’s research is also frequently cited by regulatory bodies within their operator guidelines.
Dr Auer said of Neccton’s newest client: “Another top lottery has adopted our solution, which is a wonderful endorsement as we know that lottery operators work within very strict guidelines. We are looking forward to working and growing with Loteries de Catalunya for many years to come!”
A spokesperson from Loteries de Catalunya said: “Loteries de Catalunya believes in a lottery as a form of social entertainment that is technologically up-to-date and socially inclusive, and its mission is to contribute to the cohesion of society. Is for that reason that our organization believes that mentor is a perfect solution that ultimately provides real player protection and therefore improves our commitment to preventing excessive gambling and ensures a safer gaming environment for our players.
“Dr. Auer and his team have been amazing with all this challenging implementation and we look forward to many years of successful collaboration.”
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